Q: Can I use these bowls for food?
A: Yes, all of the bowls are finished with food safe polyurethane.
Q: How do I care for the bowl?
A: To clean, hand wash the bowl in mild soap and water, and immediately hand dry. NEVER soak the bowl in water. Also, NEVER put the bowl in the dishwasher. Do not use metal or hard plastic utensils on the bowl as this will scratch them.
Q: Is the bowl microwaveable?
A: No, NEVER put your bowl in the microwave!
Q: How do you determine the size of the bowl and type of wood used for each bowl?
A: Each piece is unique. The size and type of wood is determined but the recycled log that we obtain at the time.
Q: Do you take special orders?
A: Contact me if you have a special request. There are many variables to determine if I can fill a special order, but I will always try to accommodate.
Q: How soon will the order be shipped?
A: All orders will be shipped within 5 working days upon receiving the order.
Q: Do you have a return policy?
A: Please contact me before returning any item. It must also be returned in its original shipping container.
Q: What is a segmented and laminated piece?
A: A segmented piece has several pieces of wood glued together and a laminated piece has layers of wood glued together.
Q: What is spalted wood?
A: Spalted wood is a special type of wood which has a distinct and unique coloration/pattern that was caused by decay during the tree's lifetime.
Q: What is the difference in hollow and solid ornaments?
A: Hollow ornaments are a hollowed globe with a couple beebees placed in the center. Solid ornaments are shaped from a solid piece of wood to shape to globe and finials.
If you have any other questions or concerns, please feel free to contact me by email: firstname.lastname@example.org